Our thoughts and well wishes are going out to all those people and businesses affected by the recent and ongoing flood events in South East Queensland and Northern NSW. We have compiled some important and useful links to help during these difficult and overwhelming times.
SES (State Emergency Service)
Call 132 500
Council Information
Step 1 – Register with your local council for warnings and alerts.
Step 2 – Search for interactive flood awareness maps for your area. For example:
Brisbane City Council Flood Maps
Lismore City Council Flood Maps
State Government Information
Flood maps, weather warnings and emergency alerts – click the relevant button.
South East Queensland – Flood maps, weather warnings and alerts
Northern NSW – Flood maps, weather warnings and alerts
Northern NSW – List of Current Evacuation Centres
Financial Help – Services Australia
If you don’t already have an account, you will need to set up a myGov identity online and link Centrelink to this account.
Once your myGov account has been created and linked to Centrelink, there are two types of payments you could be eligible for – the disaster recovery payment, and the disaster recovery allowance. A step-by-step guide can be obtained via the links below. You will find information about what the payments are, who can get it, how much you can get, and how to claim.
Disaster Recovery Payment
A lump sum payment to help you following the South East Queensland and Northern NSW floods starting in February 2022. You can obtain this payment if you have been significantly affected – it’s not for minor damage or inconvenience.
South East Queensland – Disaster Recovery Flood Damage Support
Northern NSW – Disaster Recovery Flood Damage Support
Disaster Recovery Allowance
Support for loss of income as a direct result of the South East Queensland and Northern NSW floods.
South East Queensland – Disaster Recovery Income Support
Northern NSW – Disaster Recovery Income Support
Facebook Community Information and Help
We highly recommend searching for, and subscribing to, your local community Facebook page. In general terms, type your postcode and ‘community’ into the search bar to access your neighbourhood group. Here you will find up-to-the-minute local information around:
-
- levels of local flood damage
- local road closures
- recovery centres for food and accommodation
- people and businesses offering free help with the supply of generators, food and drinks, accommodation, pet sitting, transportation, clothes washing and drying etc
- tips on how to clean a flooded house and neighbours who are ready to help
- where to find power recharging stations for mobiles etc
- local people sharing internet services if you don’t have any
- local council updates
Insurance Claims – Important Reminder
For insurance purposes, before cleaning or gutting your home, make sure to take images of the damage to assist with your insurance claims.
We hope that the above helps with finding information and assistance quicker and please share with anyone you feel it could also help. Take care and stay safe everybody.
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